Protility privacy notice

This notice covers Protility, Rotility’s paid plan: checkout, billing and the emails that come with it. It adds to the privacy policy, which also explains your rights. Rotility is the controller of what we store; Whop handles payments under its own privacy policy.

Checkout and payment

Checkout happens on Whop’s site. Whop collects what you enter there, such as your email address, name, payment details and billing address, and may run fraud checks; Whop’s privacy policy covers that. We send Whop your Roblox user ID and username with the checkout so the plan lands on the right account. Rotility never sees or stores your card details.

What we store

• your Whop membership and member IDs, your plan, its status, when the current period ends and whether it’s set to cancel;
• an email address: the one on your Whop account, which we read from Whop when you subscribe, unless you’ve saved a different one;
• a log of the emails we send you (address, kind of email and when);
• your Protility settings and lists: the Discord webhook address you add for alerts, whether trade ads repost automatically, drop alerts, your sniper items and prices, the sniper hits found for you (kept 30 days), and the players you track.

Players you track aren’t told, and players who opt out of tracking can’t be tracked. Alerts sent to your Discord webhook go to the channel that webhook belongs to.

Your billing page reads your plan and payments (date, amount, status and the card’s brand and last four digits) from Whop each time you open it, to show them to you; we don’t store them. Receipts open as PDFs that Whop makes on request.

Emails

We use that address for billing notices (welcome, renewal, failed payment, cancellation, the end of your plan and a yearly reminder of your plan’s price and renewal), which are part of the service, and, unless you turn it off, the daily report on your inventory. We stop mailing an address that bounces. Change or remove the address, or turn the daily report off, on the daily report page; every daily report has a one-click unsubscribe link. We don’t send marketing emails and don’t use the address for anything else or share it.

Why we use it

• Running your subscription, billing notices and the daily report: to carry out our agreement with you.
• Billing records: our legal obligations (such as tax rules) and our legitimate interest in sorting out disputes.

How long we keep it

• Subscription details, settings and lists: while your Rotility account exists. Deleting the account deletes them and cancels the subscription.
• Your email address: until you remove it or delete your account.
• The email log: 180 days, or until you delete your account.
• Whop keeps its own payment records as its privacy policy and the law require.

Who handles it

• Whop: checkout, payments, receipts, refunds and card changes.
• Google Workspace: sends the emails from [email protected].
• Heroku (Salesforce): hosts Rotility and its database in the United States.
• Discord: only if you add a webhook for alerts.

Your rights

You have the rights listed in the privacy policy. Email [email protected] to use them. For data Whop holds, such as your payment details, you can also ask Whop.